☎ +86-156-2222-0825 (Sige) ✉ 27005046@qq.com 💬 WeChat: tp58886

Frequently Asked Questions

Everything you need to know about our cosmetics OEM/ODM services

OEM/ODM Services

What is the difference between OEM and ODM?

OEM (Original Equipment Manufacturing): You provide the formula, packaging design, and brand identity. We manufacture to your specifications. Ideal for brands with established formulations.

ODM (Original Design Manufacturing): You provide the product concept and requirements. We handle formula development, packaging design, and manufacturing. Ideal for brands needing a full-service solution.

In short: OEM = You design, we manufacture. ODM = You request, we deliver everything.

What is the Minimum Order Quantity (MOQ)?
Product TypeStandard MOQNegotiable To
Skincare1,000 pcs500 pcs
Perfume1,500 pcs800 pcs
Makeup2,000 pcs1,000 pcs
Hair Care1,000 pcs500 pcs
Body Care1,000 pcs500 pcs
Natural Organic1,000 pcs500 pcs

How to reduce MOQ: Choose standard formulas, use generic packaging, commit to repeat orders.

How long is the production lead time?
StageTimeNotes
Sample Confirmation3-5 daysConfirm formula, texture, fragrance
Packaging Design5-10 daysDesign bottles, boxes, labels
Material Sourcing7-14 daysBottles, boxes, other materials
Registration & Testing14-30 daysCompliance testing
Production & Filling7-14 daysBased on quantity
QC & Packaging3-5 daysFull or sample inspection
Total6-10 weeksApprox. 39-68 days

Fast-track options: Standard formula saves 2-3 weeks, in-stock packaging saves 1-2 weeks, rush production (+20% fee) reduces 30% time.

What certifications do you have?

Factory Certifications: GMPC (Good Manufacturing Practice for Cosmetics), ISO22716 (International Cosmetic GMP), FDA Registration

Export Certifications (by market):

MarketCertification
USAFDA Registration + Ingredient Compliance
EUCPNP Notification + CPSR Safety Assessment
Middle EastHalal Certification
RussiaEAC Certification
Southeast AsiaCountry-specific FDA Registration

Product Quality

What is your quality control process?

12-step quality control system:

  1. Raw Material Inspection: Purity, activity, microbiology
  2. Formula Verification: Accurate ingredient ratios
  3. Production Environment Monitoring: Temperature, humidity, cleanliness
  4. In-Process Testing: pH, viscosity, appearance, odor
  5. Filling Accuracy Check: Volume tolerance <1%
  6. Seal Integrity Test: Vacuum seal testing
  7. Finished Product Visual Inspection: Color, texture, packaging
  8. Microbiological Testing: Total plate count, mold, yeast
  9. Heavy Metal Testing: Lead, mercury, arsenic, cadmium
  10. Stability Testing: High temp, low temp, light exposure
  11. Packaging Inspection: Labels, batch numbers, expiry dates
  12. Sample Retention: Retained for 3 years per batch
How much do samples cost?
Sample TypeCostShipping
Standard samples (up to 3)Free$30-50 (customer pays)
Custom samples$5-15/pcCustomer pays
Pre-production samplesFree (deducted from order)Customer pays

Request via: 27005046@qq.com or WhatsApp +86-156-2222-0825

Pricing & Payment

What are the payment terms?
StagePaymentWhen
Deposit30%After contract signing
Pre-production40%Before production starts
Before shipment30%After QC approval

Payment methods: Bank Transfer (T/T), Alipay, PayPal (international), Letter of Credit (L/C for large orders). Monthly settlement available for long-term partners.

Export & International

Which countries do you export to?

30+ countries: North America (USA, Canada), Europe (UK, Germany, France, Spain, Italy, Russia), Southeast Asia (Thailand, Vietnam, Indonesia, Philippines, Malaysia, Singapore), Middle East (Dubai, Saudi Arabia, UAE, Qatar), South America (Brazil, Mexico, Argentina, Chile), Africa (Nigeria, South Africa, Kenya).

Full export documentation provided: COA, MSDS, Certificate of Origin, customs support.

Cooperation Process

What is the cooperation process?
  1. Requirement Discussion (1-3 days): Understand product needs, target market, budget
  2. Sample Confirmation (3-5 days): Provide samples, confirm formula, texture, fragrance, packaging
  3. Contract & Deposit (1-2 days): Sign contract, pay 30% deposit
  4. Production (2-4 weeks): Material sourcing, production, QC
  5. Shipping (3-7 days): Pay balance, arrange logistics, provide tracking
  6. After-Sales (Ongoing): Quality issue handling, repeat orders, new product development
Can we visit the factory?

Welcome to visit! Location: Baiyun District, Guangzhou. Please book 3 days in advance. International clients can request a video factory tour via WhatsApp or Zoom. Contact: Sige, +86-156-2222-0825.

Still have questions?

Free consultation, typically respond within 24 hours

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